Modelara Privacy Policy

Definitions

In this privacy policy, the following terms are defined to clarify the scope and meaning of our data protection principles.

Personal Data refers to any information relating to an identified or identifiable individual who can be directly or indirectly identified, such as name, email address, or device identifiers.
Processing means any operation performed on personal data, including collection, storage, adaptation, retrieval, or destruction, carried out by automated or manual means.
User is any individual who accesses or utilizes services provided by Modelara, including visitors and registered clients.
Service refers to the AI deployment solutions and related offerings provided by Modelara via the website modelara.best.
Cookies are small text files stored on a user’s device by a web browser that help enhance site functionality, track usage, and personalize the experience.

Data Collection

We collect various types of data to deliver and improve our AI deployment services while ensuring compliance with applicable laws.

User-Provided Data

The information you voluntarily provide to us during interaction with our services may include:

Full name and contact details
Company or organization name
Account registration information
Usage preferences and service inquiries
Feedback, survey responses, or support communications
Payment information if applicable

Automatically Collected Data

When you use our website and services, some data is collected automatically to support functionality and security, including:

IP address and browser type
Device information and operating system
Cookies and tracking technologies
Browsing behavior and interaction metrics
Error logs and diagnostic data
Date and time of access

Third-Party Data Sources

We may receive personal data about you from third-party partners to enhance and support our service delivery. These sources can include:

Authorized service providers and analytics platforms
Business directories and professional networks
Compliance and verification services

Purpose of Data Use

Collected personal data is used strictly for purposes that support and improve our AI deployment solutions and related services.

Providing and managing user accounts
Delivering customer support and responding to inquiries
Improving service performance and user experience
Compliance with legal and regulatory obligations
Security monitoring and fraud prevention
Communications about updates, promotions, or events where consent is granted
Conducting data analysis for product enhancement
Managing billing and payments where applicable

Legal Basis for Data Processing

Data processing is conducted based on one or more lawful grounds in accordance with data protection laws applicable in Singapore.

Consent obtained from the user for specific processing activities
Necessary for contractual obligations and service provision
Compliance with legal and regulatory requirements
Legitimate interests pursued by Modelara, balanced against user rights

Compliance with GDPR

Although primarily applicable within the European Union, we align our data practices with GDPR principles to ensure robust privacy protections.

Transparency about personal data collection and usage
Ensuring data minimization and purpose limitation
Providing mechanisms to access and rectify personal data
Allowing data portability where applicable
Enabling users to exercise rights such as erasure and objection
Implementing appropriate technical and organizational security measures

Cookies Usage

Our website uses cookies to help deliver a more personalized and efficient experience.

We utilize session cookies for temporary needs and persistent cookies to remember user preferences over time.

Cookies we use may fall under categories such as necessary, performance, functionality, and analytics cookies.

Users can manage cookie preferences or disable cookies via browser settings, though this may affect some website functionality.

For detailed information, please review our full Cookie Policy available on the website.

Data Sharing Practices

Personal data may be shared with trusted partners under strict confidentiality for purposes aligned with this privacy policy.

Service providers that support website operations and delivery
Legal authorities when required by law
Affiliated business entities involved in service collaboration
Third-party analytics and marketing tools with user consent
Business institutions for payment processing
Data processors bound by contractual data protection obligations

International Data Transfers

Modelara operates primarily in Singapore, but personal data may be transferred to and processed in countries outside Singapore with adequate data protection measures in place.

Such safeguards include standard contractual clauses, data transfer agreements, and compliance with local data privacy regulations.

Data Retention

We retain personal data only as long as necessary to fulfill its original purpose or to meet legal and regulatory obligations.

User account information is retained while the account is active and deleted upon account closure or inactivity per retention schedules.

Communications and support interactions are stored to maintain service history for a limited period aligned with operational needs.

Technical logs, including access and error records, are maintained temporarily to support security and system integrity.

Upon expiration of retention periods, data is securely deleted or anonymized to prevent unauthorized access.

Data Security

Modelara implements a range of technical and organizational measures to safeguard personal data from unauthorized access, disclosure, or loss.

Encryption of sensitive data during transmission and storage
Regular security audits and vulnerability assessments
Access controls and authentication protocols to limit data access

User Rights

Users have specific rights concerning their personal data, ensuring control and transparency over its use.

Right to access personal data held by Modelara
Right to request correction of inaccurate data
Right to data portability in a structured, commonly used format
Right to object to specific data processing activities
Right to withdraw consent at any time for processing based on consent
Right to request erasure of personal data within legal constraints
Right to lodge a complaint with a relevant data protection authority
Right to be informed about data breaches affecting personal information

To exercise your privacy rights or for any inquiries relating to personal data, please contact Modelara's data protection officer via the provided contact details. We will respond promptly and in accordance with applicable laws.

At Modelara, we respect your privacy rights and provide you with mechanisms to request access, correction, or deletion of your personal data in compliance with Singapore's Personal Data Protection Act (PDPA).

[email protected]

We strive to respond to all privacy rights requests within 30 calendar days from the date the request is received to ensure timely handling of your concerns.

Marketing Communications

Modelara may send you marketing materials related to AI deployment solutions only if you have given prior consent. You may opt out of receiving such communications anytime.

To unsubscribe from marketing communications, please follow the unsubscribe link provided in emails or contact our support team.

Privacy of Children

Our services are not directed at children under the age of 13, and we do not knowingly collect personal data from children without parental consent.

Third-Party Links

Our website may contain links to third-party websites. Modelara is not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy

We may update our privacy policy to reflect changes in our practices or legal requirements. Updated policies will be posted on Modelara's website with the latest revision date.

Privacy Commitment